Testimonials
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Working with Susan was great from beginning to end - we
had a very whirlwind transaction, and she was always on top of her game,
helping us to feel like everything was going smoothly, even during some
pretty serious hurdles! We appreciated her honesty and integrity, as well
as her calming personality. Moving to a city that we didn't know anything
about was made easy due to her wealth of knowledge and the way she dedicated
herself to our (very short!) search! We highly recommend Susan to anyone
looking for a very personal experience!"
Chase and Mellisa
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"Susan made the home buying experience enjoyable.
Her knowledge of the many Portland neighborhoods, understanding of the process,
and enthusiasm are a reflection of how much she enjoys her work."
Chris Helzer
Portland, Oregon
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" . . . how much we appreciated the professionalism, patience
and wonderful job you did in selling our house."
Duane and Michelle
San Diego, California (formerly Portland, Oregon)
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"My husband and I knew nothing about Portland when we relocated
here. Susan helped us find the right house at the right price in the right
neighborhood. Her knowledge of Portland and her no-pressure approach, infused
with a wonderful sense of humor, made our home purchase here the most pleasant
real estate transaction I have ever been involved with."
Janet and Roger
Portland, Oregon (formerly Brooklyn, New York)
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"We were such novices at this business so we really appreciated
all the time and patience Susan took to get us to understand the process
and we felt she went above and beyond for us. I'm sure she gives 120% to
all of her clients."
Miss Luddy, Laurie, Lynn, and Liz
Portland, Oregon
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"Susan was very professional
in her listing of our house and in her work habits. She was
meticulous with her contractual wording and in documenting everything.
Susan helped me get my house in tip top shape for showings and was always
willing to help me out. She did things that another realtor
probably wouldn't do, like take in the garbage cans if I happened to go
out of town. Susan went above and beyond the call of duty."
John and Beth
Atlanta, Georgia (formerly Portland, Oregon)
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"We attribute our successful relocation to Portland in
large part to Susan's unflagging support! Throughout the year-long process,
Susan was cheerfully available to us by e-mail, phone and in person as we
asked hundreds of questions, discussed possibilities, searched for and found
just the right house. Very comfortable with her style and professional manner,
we always felt we had her undivided attention and that she held our best
interests at heart."
Pandora and Mark Milligan
Portland, Oregon (formerly Virginia)
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"Susan was extremely professional and very personable.
But perhaps the best trait was her patience in aiding our search for the
right home."
Joaquin Sufuentes
Portland, Oregon (former Los Angeles, California)
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"Susan Marthens was very helpful to us, not only in our
search for a house, but also in our search for the right neighborhood. We
found her via her Web site, which was extremely useful to us in itself.
We were moving to Portland from out of state and Susan helped us find just
the right home. She worked with us in identifying neighborhoods between
our jobs and figuring out commute times. She got to know us and was able
to find us exactly what we were looking for. Susan helped us all the way
through the sometimes stressful and complex transaction of buying our home
and selling our out of state home. She even communicated with the agent
who was selling our out of state home. We would highly recommend her without
hesitation to anyone buying or selling a home."
Kevin and Amy
Beaverton, Oregon (former Olympia, Washington)
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"Susan was always professional, extremely thorough with
her research and information, and very prompt to return our calls. She truly
was a fantastic realtor to work with."
Mark and Ellen
Ridgefield, Washington (formerly Portland, Oregon)
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"We thoroughly enjoyed working with Susan in buying a home.
Each interaction with her was a pleasant one. She was very informative about
the Portland neighborhoods in general and specifically, the West Hills.
She made us feel welcome in our new home and our new city."
Harry and Laurie
Portland, Oregon
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“Susan adapted to work in a process that suited me.
Her follow through was diligent and accurate. Because of this, my
search time was short and the transaction was more painless than I could
imagine."
Carol
Portland, Oregon
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"We were very impressed with the amount of time and effort
Susan devoted to our house hunt. We were bound by a short time-frame, but
Susan was not phased. She quickly assessed our needs (she started via e-mail
weeks ahead of our visit) and showed us the properties that best suited
our needs. At the end of our 3-day weekend, we had completed our task and
had the purchase of our fantastic loft well underway!"
Lesley and William
from Charleston, South Carolina to Portland, Oregon
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"Susan, I can't thank you enough for all the time and effort
that you put into the sale of my house. Not only did you do a superb
job of selling the house but you managed the oil tank and sewer problems
as well."
Art Roberts
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"When I worked with Susan I found out that she was more
than an outstanding realtor, she was also an incredible negotiator.
There were several moments during the purchase of my home when I was biting
my nails, and at each point her calm professionalism and realistic assessment
of the mechanics of wheeling-and-dealing worked well for us. Because
she went the extra distance, we were able to have the sellers accept our
offer over two others, even after the seller’s real estate agent basically
gave us the message that the sellers would not be interested.
When we found a few things that needed to be fixed in the home, we were
able to negotiate a lower price and got a better adjustment than I anticipated.
We had smooth financing and a smooth closing and we arrived and took possession
of a great home."
Joe and Allison
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"Susan is one of the most patient, low-pressure, caring,
knowledgeable, savvy agents you could ever hope to have. She actually
made the stressful venture of home buying enjoyable."
Dan and Susie
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"Susan was wonderful every step of the way and we are very
grateful - she rocks!!"
Chris and Martha
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We were first attracted by the Web site. It was
engaging and easy to use, addictive if the truth be told. What sold
us on Susan as our representative was an afternoon she devoted to informing
us about Portland and its neighborhoods, the market here, the tax structures,
etc. a full 18 months before we intended to sell and move. What cemented
the relationship was her patience through months of showing us homes,
handling offers, and finally finding our home.
Dean and Nancy
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